Store System

At First Step Hub, we have designed a streamlined store system to ensure a smooth and hassle-free shopping experience for our customers. Below is an overview of how our store operates:

1. Browsing and Selection

  • Explore our wide range of products across various categories.
  • Use filters and search options to find your desired items easily.

2. Placing an Order

  • Add your selected items to the shopping cart.
  • Proceed to checkout by providing accurate delivery and contact details.

3. Payment Methods

We offer the following payment option for your convenience:

  • Cash on Delivery (COD): Pay when the order is delivered.

4. Order Confirmation

  • Once your order is placed, you will receive an order confirmation via WhatsApp or email.
  • Our team will process your order promptly for delivery.

5. Delivery Process

  • Orders are dispatched within 1–2 business days.
  • Delivery is completed within 3–4 business days across Dubai by our trusted partner, Sahu Lakshya.

6. Warranty and Returns

  • Warranty: We offer a 3-day replacement warranty for damaged or incorrect items.
  • Returns and Refunds: Read our Returns and Refunds policy for detailed guidelines.

7. Customer Support

We are here to assist you with any queries or concerns. Contact us via:

8. Feedback and Suggestions

Your feedback helps us improve! Drop us a line via our Contact Us page or reach out directly to our support team.

Thank you for shopping with First Step Hub!
We look forward to serving you again.