Delivery Information

At First Step Hub, we strive to deliver your orders promptly and ensure a smooth shopping experience. Please read the following details carefully to provide accurate information and understand our delivery process.

Required Information

To ensure your order reaches you without delay, we request you to provide the following details during checkout:

  1. Full Name – As it appears on your official ID.
  2. WhatsApp Number – For communication and order updates.
  3. Complete Address – Include your building name, apartment/house number, street name, area, and city. Ensure the details are accurate to avoid delays.

Example:

Name: John Doe
WhatsApp Number: +971-XXX-XXXX
Address: Building 12, Apartment 403, Al Karama, Dubai

Delivery Timeline

  • Dispatch Time: Orders are dispatched within 1-2 business days after confirmation.
  • Delivery Time: Most orders are delivered within 3–4 business days across Dubai.
  • Delivery is managed by our trusted partner, Sahu Lakshya, ensuring safe and reliable service.

Important Notes

  • Accurate Information: Providing correct details helps us deliver your order on time.
  • Availability: Please ensure someone is available to receive the order at the delivery address.
  • Communication: Our delivery team may contact you via WhatsApp for confirmation or clarification.

Contact Us

If you have any questions or need assistance with your order, feel free to reach out to our customer support team via:

Thank you for shopping with First Step Hub!

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